Learning at Home

Para leer en su idioma materno, haga clic en su idioma en el cuadro azul de arriba. للقراءة بلغتك الأم ، انقر فوق لغتك في المربع الأزرق أعلاه. আপনার নিজের ভাষায় পড়তে, "Other Language" ক্লিক করুন এবং তারপরে উপরের নীল বাক্সে আপনার ভাষা।

Family IT Help

Please call the help desk 1-833-921-3277 between 7a.m. and 11p.m. for any help using technology at home. When you call, you can tell them you need an interpreter, if needed. You can also use the Student Help Portal to ask for help your student here. You will need to know your student's username. 

Please read the Hutchison Technology Manual for Families (Manual in Spanish here) for tips and tricks for using technology at home.

Help us remind students to shut down the laptop and turn off the MiFi device at the end of each school day. 

Online Math and Literacy Program Help

ST Math

Learn how to log into our math practice program

Imagine Learning

Learning how to log into our two reading and writing programs: Imagine Language & Literacy and Imagine Reading

Joining the Teacher's Talking Points

Join Talking Points


When you get the first message from the teacher, it will look like this:


1. You can respond to this message to talk to the teacher. You can continue getting text messages or click the link to download the app



  1. Download the blue PARENTS | Talking Points app

  1. Click "Next"
4. Enter your phone number and click NEXT
5. The Talking Points app will send you a text with a code. Enter that code in this screen. 


If you do not see your teacher's class:


6. Click on PROFILE at the bottom-right

7. Tap Join a Class

8. Tap + New Student

9. Enter your teacher's code




How to Fix your Camera and Microphone

Camera and Microphone 


These videos will show you how to access and troubleshoot sound on your FCPS laptop. 

English | Arabic | Chinese | Farsi |  Korean | Spanish | Urdu | Vietnamese

This video will show you how to access and troubleshoot the camera on your FCPS laptop. 

English | Arabic | Chinese | Farsi |  Korean | Spanish | Urdu | Vietnamese

These videos will show you how to access and troubleshoot the microphone on your FCPS laptop. 

English | Arabic | Chinese |  Farsi | Korean | Spanish | Urdu | Vietnamese

  1. Click on the Lock

2. Click Site Settings

3. Click Allow for Camera and Microphone:


It should look like this


How to check FCPS Gmail

Remember that the FCPS Student Rights and Responsibilities (SR&R) applies to distance learning too.

What do I need?

  • computer
  • internet
  • Chrome web browser

How do I login?

  1. Open Google Chrome Chrome
  2. Go to https://mail.google.com
  3. Enter your FCPS email address
    • Your email address is your student ID number, followed by @fcpsschools.net
    • Example: @email
  4. Click the blue Next button.
  5. Enter your FCPS password.
  6. Click the blue Next button.

If you have a technology problem...

Family IT Help Phone Line

Call this number 1-833-921-3277 between 7a.m. and 11p.m. You can let them know you need interpretation/translation services and can describe the problem you are having.

Student Help Portal

These instructions are for students/parents to complete at home 

You will need to have your student username, student email, and phone number to complete this form.


  1. Click on the link: https://itweb.fcps.edu/studentsupport/index.cfm 

  1. Enter the information for the student

  1. Enter the information for the parent

For the email, use the student email if the parent does not have email.



  1. Choose the problem by clicking on it
  1. The computer barcode is the sticker on your laptop that looks like this: 

  1. Describe the problem the student is having

  1. Click on Submit


Video on How to Find Learning Resources on this Hutchison Website

This video will show you how to find the Student Links page of Hutchison's Website and FCPS instructional TV programming for more ways for kids to practice at home.

Community Town Hall: Supporting Math at Home

FCPS Continuity of Learning

Read about FCPS plan to continue learning during our school closure. Find resources for both parents and students.

FCPS Elementary Continuity of Learning Resources

Find the learning activities created by the county to continue learning at home. They are organized by grade level.

Supporting your students in Google Suite

Supporting Your Student in G Suite 

In collaboration with your student, ask them to login to G Suite with you daily at the beginning and end of the day.  The account username is your student’s @email and your student will have their password. 

Google Drive

  1. Go to your student’s Google Drive http://drive.google.com 
  2. On the left-hand side, you‘ll see Recent.  
  3. Recent will allow you to see all Recent documents your child has been working on. 
  4. Check the documents listed on a daily basis. 

Tips to support your student with at-home learning

Setting up a Workspace at Home:

  • Gather Supplies (Pens, pencils, tablets, books, etc.) 

  • Establish a comfortable workspace 

  • Provide adequate lighting 

  • Ensure electrical outlet nearby 

The Basics:

Learning Opportunities for Parents:

Additional Supports:

Help with Parent Accounts

Hutchison Student Links

Find links to help students practice skills in reading, math, computer science, and more!

Principals Messages & Community Town Halls

Hear updates and important information about Hutchison

Other Resources

  • Channel 21 - The cable channel has elementary school-level instructional programming. Additional videos are being developed/recorded and will be added into the lineup as they are available. (Channel 21 is standard definition (SD) and Channel 1021 is high definition (HD). You don't need cable to access the channel, and it is streamed online as well. For your planning, a program guide is available. Note: Channel 25 has middle school programming; Channel 99 for high schools.

  • FCPS Technology Resources - Explore these quick and easy school-based resources that can facilitate online learning.

  • Scholastic - Links to grade level day-by-day lessons.